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Please note that we are closed Wednesday the 4th of November due to national voting day. Order's placed during this time will be processed on Thursday the 5th of November.

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Contact us

Speak with our team about orders, returns, made-to-measure pieces and bespoke requests.

Call us+27 11 440 0800Email ussales@covergard.co.za

Mon to Thurs, 8am to 5pm. Fri, 8am to 1:30pm.

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What is your return policy?

You have 7 days from the date of delivery to request a return. New and slightly used products qualify, there are no restocking fees, and refunds are issued to your original payment method within 2 days of us receiving your return. Return shipping is for the customer's account, except for quality-related claims which we cover.

What if my product arrives damaged or defective?

Manufacturing defects are handled under our 6-Month Quality Guarantee. Contact us with photos of the issue and your proof of purchase, and we will arrange a repair, replacement, or full refund, with return shipping covered by us.

Do your products come with a guarantee?

Yes. Every Covergard cover is backed by our 6-Month Quality Guarantee. If your cover fails to satisfy essential requirements due to a manufacturing defect within 6 months of delivery, we will repair, replace, or refund it at our cost. The guarantee does not cover normal wear and tear, or damage from misuse or improper care.

Can I exchange a cover for a different size?

Yes, size exchanges are accepted within 7 days of delivery on all eligible returns. Return shipping for exchanges is for the customer's account, while we cover the cost of sending the replacement.

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